Guest Service Representative – Charlotte

Company Name:

Courtyard Charlotte SouthPark

Position Type:

Full-time

COURTYARD CHARLOTTE SOUTHPARK

Guest Service Representative
1 Full-Time Position Available
JOB NO. 520698

ALL CANDIDATES MUST APPLY DIRECTLY TO http://greatjobs.marriott.com

Responsible for check in and check out services to hotel guests. Ensures that charges are accurately posted to guest rooms, credit card are verified and assigned bank (cash drawer) balances at the end of the shift. Ensures all cash handling procedures are followed. Responsible for maintaining guest privacy and ensuring guest security with respect to credit card and guest room number privacy. Answers front desk telephone, directing calls as needed. Distributes information to guests in a timely manner. Works to quickly resolve guest issues, questions, or concerns, escalating as appropriate. Must posses ability to communicate clearly with guests, present a professional and hospitable image following the Company standards, and provide excellent guest service.

ABOUT MARRIOTT INTERNATIONAL:

Success You Can Experience

At Marriott, success begins with our associates. We make sure our associates have the tools and training they need to improve their skills every day. At Marriott, we reward our employees with the kinds of benefits and opportunities you'd expect from an industry leader. Marriott provides success you can experience.

Recognizing our associates for their hard work, providing for their health and the well-being of their family members, opening avenues of growth and career development, easing the balance between work and personal life -- are all part of our associate-centered environment.

In addition to our unique and motivating work environment, Marriott's total compensation package includes:
• Medical, Dental, Life, and Disability Insurance
• Annual Salary Increases
• 401(k) Retirement Savings Plan
• Continuing Education/Tuition Reimbursement
• Hotel Room and Food & Beverage Discounts
• Ongoing Training and Career Development
• Full and part-time schedules

ALL CANDIDATES MUST APPLY DIRECTLY TO:
http://greatjobs.marriott.com

OR
http://trabajos.marriott.com

EEO/M/F/V/D